New Managers and Supervisors Best Practice
Preparing yourself to Manage and Lead in the 4IR Workplace
3-day Programme
Online Workshop Dates: 16-18 October 2024
Public Workshop Dates:
• Randburg, Johannesburg: on request
• Durbanville, Cape Town: on request
INTRODUCTION
Are New Managers and Supervisors training still important today?
Short answer? Yes: New Managers and Supervisors’ training is still important.
This highly interactive workshop for new managers and supervisors, aims to provide a powerful step towards building management and leadership capabilities that will enable them to improve performance, increase employee engagement, and minimise employee relation issues. This workshop is ideal for New Managers and Supervisors with less than three years of experience in the workplace.
Delegates will be empowered to manage and lead with Emotional Intelligence and learn about the innovative requirements to be an exceptional Manager or Supervisor who can lead their teams to greater heights in the new place of work through excellent communication, improved productivity and conflict-handling abilities.
New Managers and Supervisors also need to nurture diversity in their teams to be able to identify training needs and ensure employee retention.
Delegates will learn and put into use principles, approaches, and tools that concentrate on the five disciplines of managing others within their unique organisational culture:
1. Understanding your own role as New Manager / Supervisor in your organisation
2. Communicating as a Manager / Supervisor
3. Implementing performance planning
4. Motivating and incentives
5. Prioritising, decision-making, and delegating
Covering these five areas of the New Manager / Supervisor’s training programme aim to provide delegates with the foundation in what it means to be a new manager / leader. As Managers / Supervisors grow and the nature of their responsibilities and challenges change, proficiency in these five disciplines will remain central to their success.
The workshop also covers:
• key team building and resilience skills
• importance of setting goals
• dealing with change, anger management, and the effects on the brain and body
• mentorship and coaching
OUTCOMES
• Understand our new world of work and how to keep up with uncertainty and change
• Understand different personality types and how to best manage them
• Know the different conflict management styles of your team
• Plan, prioritise, goal setting and allocate work in accordance with the work unit’s business plan
• Emotional Intelligence skills as key for a successful Manager / Supervisor
• Communication and listening methods
• Critical thinking
• Problem-solving and decision-making
• Understand your team members within the work environment with respect to their roles, responsibilities, and accountabilities
• Manage interpersonal team processes to achieve the required output
• Importance of setting goals
• Ensure progress against the plan is continuously tracked
• Understand the role as mentor and coach of a Manager / Supervisor
• Evaluate achievement of work unit objectives
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COURSE FEE: 3-days
Normal Fee: R6,900.00 (R7,935.00 incl. 15% VAT) per delegate.
Early bird fee less 10% = R6,210.00 (R7,141.50 incl. VAT) p/p for all NEW registrations received and paid on receipt of invoice. T&Cs apply.
Online / In-house sessions less 20% p/p for 6 or more people = R5,520.00 (R6,348.00 incl. VAT) per delegate for all NEW registrations received and paid on receipt of invoice. T&Cs apply.
ENQUIRIES:
For in-house, group or other bookings, a registration form, or any other enquiries, please e-mail Ronell at events@telg.co.za or contact her at 067 317 9388 or WhatsApp her with your requirements.